1. About these terms
TODO for counsel
Scope: applies to everyone using lifesetoverseas.com, the client portal, and the mobile site. Contracting party: Pro Lifeset Overseas Pvt Ltd, CIN U52291PB2024PTC060508.
2. Eligibility
TODO for counsel
Must be 18+ or have parent/guardian consent; must provide accurate information; must have legal capacity to apply for the visa pathway requested.
3. Services we provide
TODO for counsel
List six services (Study, PR, Visitor, Super Visa, Dependent, CAIPS). EXPLICITLY state: we are a PTA-licensed visa consultancy only and DO NOT provide work permit services of any kind.
4. No guarantee of visa outcome
TODO for counsel
We prepare and submit applications; the visa officer / issuing authority decides outcome. We do not guarantee approval. Disclaim liability for visa refusals where we acted in good faith.
5. Fees & payment
TODO for counsel
Published fee schedule vs custom quotes; payment terms; GST (18%); Razorpay as payment processor; invoice issuance; non-refundable vs refundable portions (cross-reference refund policy).
6. Client obligations
TODO for counsel
Provide accurate documents; respond within X days to document requests; attend biometrics / interviews; disclose prior refusals; not engage other consultants in parallel without disclosure.
7. Our obligations
TODO for counsel
Professional standard of care; PTA licence compliance; confidentiality; timely communication; case management via client portal.
8. Intellectual property
TODO for counsel
All site content, guides, SOP templates are © Pro Lifeset Overseas Pvt Ltd. Client's personal documents remain client's property.
9. Limitation of liability
TODO for counsel
Cap on damages (e.g., fees paid for the specific engagement); exclusion of indirect/consequential damages; force majeure.
10. Termination
TODO for counsel
Grounds for termination by either party; pro-rata refund handling; file return to client.
11. Dispute resolution
TODO for counsel
Negotiation first; mediation; arbitration (seat: Patiala, Punjab); governing law: Indian law; jurisdiction: Patiala courts.
12. Changes to terms
TODO for counsel
We may update these terms; notice period for existing clients; continued use = acceptance.